WANTED: German Customer Service Representatives

by Niki Rule
(Malaga)

Looking for Home Based Customer Service agents.


This is a FULL TIME job.

WHAT ARE THE JOB RESPONSIBILITIES:

Our client is looking for a Home Based Customer Service Agent in German

Your main tasks will be:

-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers.

-Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness.

-Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)

-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.

-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.

-Logging and following up on orders or requests.

-Capturing all required data elements in CRM as required by clients, policies and products.

REQUIRED LANGUAGES: German Native or Fluent

WHERE IS THE JOB LOCATION:

Home based

WHAT IS THE START DATE: End July 2017


YOUR EMAIL ADDRESS : nikirule@jobfinderspain.com


WEB ADDRESS: www.jobfinderspain.com

FACEBOOK SITE: https://www.facebook.com/jobfinderspain/

OTHER CONTACT DETAILS: 671 825 194


Click here to post comments

Post your own submission to the Marbella Community! It's easy to do. How? Simply click here to return to JOB Board NEW.

Marbella Family Blog

  1. Self Discovery For Young People

    May 25, 18 12:10 PM

    InTurnship Through Realationship is an extracurricular programme that is open to students in years 12 and 13 who want to boost their IB ranking and A level

    Read More

  2. Summer Camp for kids in Puerto Banus Area

    May 25, 18 12:05 PM

    We were extremely lucky to discover a great camp for our children in our area, such as, Azalea Beach, next to Puerto Banus. Very nice and save location

    Read More

  3. Lunch at La Rada, Estepona, May 2018

    May 25, 18 12:02 PM

    We first dined at this most emblematic of fish restaurants over 20 years ago. Starting from small café nearly 3 decades ago, it has grown in size though

    Read More